Privacy Policy
Effective Date: May 28, 2025
Compliant with UAE Federal Decree-Law No. 45 of 2021 (PDPL) and Meta Business Messaging Policy
This Privacy Policy describes how PAIR Lounge (the "Operator"), operated by PAIR RESTAURANTS MANAGEMENT L.L.C, collects, processes, and protects personal data of users via its website, booking forms, and messaging platforms.
Key Definitions
  • Personal Data: Information relating to an identifiable person.
  • Data Subject: An individual whose data is processed.
  • Processing: Actions involving personal data, including collection, use, and deletion.
  • Operator: The party defining purposes and means of processing.
  • Cross-border Transfer: Movement of personal data outside the UAE.
  • Anonymization: Irreversibly removing identifying elements.
Operator Responsibilities
The Operator may:
  • Collect only necessary and accurate data;
  • Process data based on legal grounds;
  • Define safeguards and internal policies.
The Operator shall:
  • Ensure lawful, fair, and transparent processing;
  • Provide access to data upon request;
  • Maintain confidentiality and protect data against unauthorized access.
Data Subject Rights
You have the right to:
  • Access your personal data and processing details;
  • Request correction, deletion, or restriction;
  • Withdraw consent at any time;
  • File a complaint with the UAE Data Office.
Principles of Data Processing
  • Data must be collected for specific and lawful purposes;
  • Only necessary, accurate, and up-to-date data shall be processed;
  • Data must be stored securely and only as long as needed;
  • Data disclosure requires legal basis or user consent.
Purpose of Processing
Your data may be used to:
  • Handle bookings, inquiries, and service requests;
  • Provide support and follow-up communication;
  • Send updates or marketing messages (with consent);
  • Comply with legal obligations.
Legal Grounds
Processing is based on:
  • Explicit consent;
  • Contractual necessity;
  • Legal compliance;
  • Legitimate interest not overriding user rights.
Data Retention and Security
We store personal data only as long as necessary. Technical and administrative safeguards are in place to prevent misuse, loss, or unauthorized access.
Cross-border Transfers
Data may be transferred outside the UAE (e.g., to Meta or cloud services) under safeguards compliant with PDPL.
Confidentiality
All processors and partners are contractually bound by strict confidentiality obligations.
Cookies
Our website may use cookies for performance and analytics. Users may configure browsers to block cookies.
Contact Information
For questions or data requests, contact us at:
  • Email: info@pairstores.com
  • Phone: +971582226947
Policy Revisions
This Policy may be updated at any time. The most recent version is always available on our official website.