User Agreement Effective Date: May 28, 2025 This User Agreement (the "Agreement") governs the use of digital services provided by PAIR Lounge operated by PAIR RESTAURANTS MANAGEMENT L.L.C, with its registered address at EMIRATES TOWERS HOTEL TOWER Shop L4008, Sheikh Zayed Rd, Trade Center Second, Dubai, United Arab Emirates. By accessing or using our website, booking forms, WhatsApp, Telegram, or other communication platforms, you agree to the following terms.
1. General Terms The Operator provides digital services including, but not limited to, online reservations, event registration, and customer support. By using these services, the user agrees to comply with the terms of this Agreement. 2. User Responsibilities The user agrees to:
Provide accurate and up-to-date personal information;
Not use the services for unlawful, offensive, or fraudulent activities;
Respect the privacy and rights of other users and staff.
3. Operator's Responsibilities The Operator commits to:
Provide timely and stable access to its digital services;
Handle user data in accordance with its Privacy Policy and applicable laws;
Respond to inquiries and resolve issues within a reasonable timeframe.
4. Personal Data All personal data is processed in accordance with our [Privacy Policy] and the UAE Federal Decree-Law No. 45 of 2021 (PDPL). By using our services, you acknowledge and accept the processing of your data for service delivery, support, and communication. 5. Messaging Services (WhatsApp & Others) By contacting us through WhatsApp or similar messaging platforms, you consent to receiving service-related responses, updates, and promotional content, where applicable. You can opt out of promotional messages at any time by replying "STOP" or contacting us directly. 6. Intellectual Property All content, designs, text, trademarks, and materials remain the exclusive property of the Operator or its licensors. Unauthorized reproduction or distribution is prohibited. 7. Limitation of Liability The Operator is not liable for:
Temporary service interruptions or technical failures;
Content or actions of third-party providers;
Any indirect or incidental damages from using the services.
8. Termination of Use The Operator may restrict access for users who violate this Agreement or engage in unlawful or disruptive behavior. 9. Dispute Resolution Disputes arising under this Agreement shall be governed by the laws of the United Arab Emirates. Parties agree to attempt amicable resolution before pursuing legal action. 10. Modifications This Agreement may be updated periodically. Continued use of the services indicates acceptance of the revised terms. Contact Information For inquiries regarding this Agreement, please contact us at: